All of our items are thoroughly inspected for damage before they leave our workshop and are insured against damage during shipping. Please inspect your items before signing off to accept them. Special care is taken in packing and shipping these items and damage is rare.
Please inspect your furniture upon delivery for damage. If damage has occurred during transit please make sure it is noted on the carriers delivery slip before he leaves your location. Then call Packship USA immediately, toll-free at 1-800-548-0852. You have the right to refuse any or all of your shipment due to damage at the time of delivery. If, for any reason, you decide to do so please call Packship USA and Amish USA immediately so that we are aware of the situation and can take steps to rectify it.
In the unlikely event that you or a 3rd party carrier should find any damage to your furniture during pickup at the Packship USA warehouse, please notify the warehouse supervisor immediately then call us at 520-762-9712 so that we can address the concerns.
